Shipping policy
We have partnered with UPS (United Parcel Service) to ensure reliable and efficient delivery of our products. Please review the following shipping policy details:
Shipping Methods:
We offer UPS Ground Shipping(1-5 business days) and UPS 2nd Day Air(2 days) for all orders.
Delivery Timeframe:
The estimated delivery time is determined by UPS and may vary based on your location. Please refer to the UPS website or tracking information provided for the most accurate delivery timeframe.
Shipping Restrictions:
UPS Ground delivers to businesses and homes in all 50 states and Puerto Rico.
UPS 2nd Day Air delivers to all 50 states and Puerto Rico with some limitations in Alaska and Hawaii. We are unable to ship to P.O. boxes or APO/FPO addresses.
Shipping Fees:
Shipping fees are calculated based on the weight and destination of your order. The applicable shipping charges will be displayed during the checkout process.
Tracking Information:
Once your order is shipped, you will receive a confirmation email containing a tracking number. This allows you to track your package and stay updated on its delivery status.
Address Accuracy:
Please ensure that your shipping address is accurate and complete. LALA'S Argentine Grill is not responsible for any delays or issues caused by incorrect or incomplete address information provided by the customer.
Damaged or Lost Packages:
In the event that your package is damaged or lost during transit, please contact us immediately. We will provide any necessary assistance to help resolve the issue promptly.
Order Changes or Cancellations:
Once an order is placed, it cannot be modified or canceled. Please review your order carefully before submitting it.
International Shipping:
Currently, we do not offer international shipping. We apologize for any inconvenience.
For any further questions or assistance regarding our shipping policy, please contact us at info@lalasgrill.com.
We are here to ensure your shipping experience with LALA'S Argentine Grill is smooth and satisfactory.
LALA'S Argentine Grill
7229 Melrose Ave
Los Angeles, CA 90046